Booking + Cancellation Policies

We understand that plans sometimes change. Because each appointment is reserved specifically for you and your EVRY artist, advance notice allows us the best opportunity to offer that time to another client.

By scheduling an appointment or event with EVRY MAKEUP STUDIO, you acknowledge and agree to the applicable policies below.

Studio Appointments

This policy applies to makeup lessons, makeup applications, dry hair styling, spray tanning, and other individually scheduled studio services.

Cashless Establishment

All makeup lessons, makeup applications, dry hair styling and other individually scheduled studio services are cashless services. Cashless Payment Policy EVRY MAKEUP STUDIO is a cashless establishment. We accept major credit and debit cards, contactless payments and approved digital payment methods. Cash payments cannot be accepted, and our team is unable to provide change. Please arrive prepared to pay using an accepted electronic payment method. Gratuities may be provided via cash direct to the artist, however change will not be available. Gratuties are welcome to be added electronically should you prefer. Thank you for helping us provide a simple, secure and efficient checkout experience.

Cancellations and Rescheduling

• 48 hours or more before your appointment: No cancellation or rescheduling fee.

• Less than 48 hours but at least 12 hours before your appointment: A $30 fee will apply.

• Less than 12 hours before your appointment: You will be charged 100% of the scheduled service total.

• No-show appointments: You will be charged 100% of the scheduled service total.

Cancellation fees are based on the original appointment date and time. Moving an appointment to a later date does not automatically waive a late-cancellation fee.

Gratuity is never included in a cancellation or no-show charge.

How to Cancel or Reschedule

Please use the cancellation or rescheduling link in your appointment confirmation whenever possible. If you need assistance, contact EVRY MAKEUP STUDIO as soon as possible by texting 833-792-4480.

Your appointment is not considered canceled or rescheduled until the change has been completed through the booking system or confirmed by EVRY.

Emergencies

We understand that genuine emergencies happen. Exceptions may be considered by EVRY management on an individual basis but are not guaranteed.

Artists cannot waive or negotiate cancellation fees. All exceptions and client concerns must be reviewed by EVRY management.

Future Appointments

Following a late cancellation, missed appointment, or unpaid fee, EVRY may require payment of the outstanding balance and prepayment for future services before another appointment can be scheduled.

Booking an Appointment

Appointments may be booked online up to one hour before the available start time.

If you are looking for an appointment beginning in less than one hour, please contact EVRY to ask about possible availability.

A valid payment method may be required to reserve an appointment and enforce the applicable cancellation policy. You will not be charged for the service before your appointment unless prepayment is specifically required or stated during booking.

Early Arrivals

Please arrive no more then 5 minutes early to your lesson as your artist may be arriving specifically for your lesson or appointment. This allows for the artist to setup, sanitize between clients and prepare for your specific requested appointment needs.

Late Arrivals

Please arrive on time so you can receive the complete experience reserved for you.

If you arrive late, your service may need to be shortened to avoid delaying the appointments that follow. The original service price may still apply. If there is not enough time to safely or properly complete the service, the appointment may be treated as a late cancellation.

Please contact EVRY as soon as possible if you expect to arrive late.

Makeup Parties

Your confirmed guest count is the minimum number of guests included in your party reservation. The final charge will not be reduced if fewer guests attend.

Party cancellations or rescheduling requests made with less than 48 hours’ notice are subject to a charge equal to 50% of the total scheduled party cost. The applicable amount may be charged to the payment method on file.

Additional party payment, guest-count, cancellation, and rescheduling terms will be included in your party proposal or booking agreement.

Retail Product Return + Exchange Policy

We want you to feel confident about the products you purchase from EVRY MAKEUP STUDIO. If something does not work for you, eligible retail products may be returned or exchanged within 30 days of purchase.

Returns Within 30 Days

Retail products may be returned within 30 calendar days of the original purchase date, whether they are new or used.

To qualify for a return:

• The product must have been purchased directly from EVRY MAKEUP STUDIO.

• Proof of purchase is required.

• The original product and packaging should be brought to the studio whenever possible.

• Used products must contain a reasonable amount of the original product. Empty, nearly empty or excessively used products are not eligible.

• Products must not have been intentionally damaged, altered or refilled.

Approved refunds will be returned to the original payment method. Processing times may vary depending on your bank or card provider.

Exchanges

Eligible products may be exchanged within 30 days for another product of equal value.

If the replacement product costs more, the client will pay the difference. If it costs less, the remaining amount will be refunded to the original payment method or issued as studio credit.

Product exchanges are subject to availability.

Returns After 30 Days

Returns, refunds, exchanges and store credit are generally not available more than 30 days after the original purchase date.

If a product appears to be defective, damaged or unusable because of a manufacturing issue, please contact EVRY as soon as possible. EVRY management will review the item and proof of purchase to determine whether an exception, replacement or manufacturer referral may be available.

Exceptions after 30 days are not guaranteed.

How to Return or Exchange a Product

All returns and exchanges must be completed in person at:

EVRY MAKEUP STUDIO
4205 South 31st Avenue
Minneapolis, MN 55406

Before visiting, please contact the studio to arrange a return or exchange time.

Bring:

• The product

• The original packaging, when available

• Your receipt, order confirmation or other proof of purchase

• The original payment method, when available

Returns and exchanges cannot be completed through an individual EVRY artist. All requests must be reviewed and processed through the studio.

Final-Sale Items

The following purchases are final sale and cannot be returned or exchanged unless the item is defective:

• Gift cards

• Discounted items marked “final sale”

• Promotional gifts or complimentary products

• Samples and testers

• Products not purchased directly from EVRY MAKEUP STUDIO

Allergic Reactions or Sensitivities

Please discontinue use immediately if you experience irritation or an unexpected reaction.

Contact EVRY within the 30-day return window and bring the product to the studio for review. EVRY cannot provide medical advice or guarantee that a product will be appropriate for every individual’s skin, sensitivities or allergies.

Policy Acknowledgment

By purchasing a retail product from EVRY MAKEUP STUDIO, you acknowledge and agree to this return and exchange policy.

EVRY reserves the right to decline a return or exchange that does not meet these requirements or appears to involve excessive use, misuse or repeated return activity.

Wedding Services

Submitting a wedding inquiry does not reserve your date.

Wedding services are booked on a first-come, first-served basis. Your wedding date is officially reserved only after:

1. EVRY confirms artist availability.

2. You approve the custom proposal.

3. The service agreement is completed.

4. The required retainer is received.

Wedding Retainers

Your retainer reserves your wedding date and allows EVRY to commit the appropriate makeup artists and hairstylists to your event.

The retainer is applied toward your contracted wedding-service total—it is not an additional charge on top of your services.

Your proposal and agreement will clearly state the required retainer amount, payment schedule, remaining balance, cancellation terms, and whether any payments are refundable or transferable.

Wedding Service Minimums

On-site wedding services require a minimum of:

• Five makeup services for an on-site makeup artist

• Five hair services for an on-site hairstylist

Hair and makeup minimums are calculated separately.

Brides and smaller parties may book in-studio makeup appointments through EVRY’s regular booking site. Individual wedding hair appointments are not currently available at the studio.

Questions About a Fee?

If you believe a fee was charged incorrectly, please contact EVRY management. Include the name associated with the booking and the original appointment date and time so we can review it promptly.

Policy Acknowledgment

By booking an appointment, party, wedding service, studio rental or purchasing retail products with EVRY MAKEUP STUDIO or EVRY ARTISTRY, you acknowledge that you have reviewed and agreed to the policies applicable to your reservation.

Policies may be updated periodically. The terms presented and accepted at the time of booking will apply to your reservation.